How might we…
help bus drivers to learn their routes more efficiently?
When a new driver joins the workforce, he/she needs to learn different routes in a short amount of time. During his/her career some new routes may be added, or routes may be changed temporarily or permanently. Every time the driver has to learn these routes, which requires a lot of time, manpower and effort of the driver and his/her colleagues.
To learn a new route, another person has to join the ride and show the route to the driver. During this ride he or she will show the driver certain important points the driver has to remember (take a wide turn at some crossing, stop on the right distance at a bus stop, where are the bus stops, …). It is hard for the driver to remember everything while driving.
How can we make this process easier, less stressful and more efficient?
What has been done already?
Bundle the education of the drivers in groups
Join rides that need to take place anyhow
Share information on paper / website
Let new drivers join experienced drivers on a route.
What are the next steps?
Discuss pro’s and con’s of the current tools and methods.
Look for a new tool / method / application / …
An overview or protoype of an application that supports the drivers.