Research group for media, innovation and communication technologies.

User Innovation Toolbox

In order to get and remain close to that end user, his expectations, (the quality of) his experiences, and the diversification of his media consumption patterns, mict relies on a unique and broad diversity of methodological expertise. Main differentiators in that methodological approach are its interdisciplinarity and its user-centric innovation approach. One of mict’s missions is to take duty of the most optimal combination of methods and expertise in all phases of innovation development. As existing methods are insufficient to guarantee this user-centric innovation development, mict continuously invests in the exploration and development of new methodological approaches to get closer to digitizing media consumer.

The User Innovation Toolbox is a card set to be consulted when looking for appropriate and inspiring methods or tools when doing user-centric innovation research. It is a collection of over 80 user-centric innovation research methods suited for agile innovation development environments and multidisciplinary R&D teams.


Design for Smart Products through Prototyping

Our research has developed insights in how to help organizations with the design of successful smart products. The focus is here on the integration of electronic and IoT technologies into physical products taking into account commercial attraction and producibility. Therefore we focus on the prototyping phase, in order to gain better insights in the human interactions that new technologies provide. We start from low-fi prototyping (e.g. storyboarding, sketching, paper/cardboard, quick and dirty (digital) mockups, Wizard Of Oz, etc) and move to high-fi prototyping (e.g. 3D-printing, Lasercutting, Arduino, RaspberryPi, etc) in different stages of the product development to achieve tangible and usable product concepts for user feedback and co-creation sessions. A prototype will emphasize one set of product characteristics in order to facilitate the design dialogue between stakeholders. Furthermore, it also helps to explore innovative ideas and encourages creativity in co-creation.


The Industrial Design Center (IDC) operates as an inherently multidisciplinary group within a large network of industrial partners. The groups’ expertise lays on several aspects of the industrial design process and applies a pragmatic “research through design” methodology. This is supported by the use of creativity and iterative prototyping to engage with relevant stakeholders. Our aim is to understand, improve, and augment the field of industrial design by having an impact on education, industry, and academia.

Research at IDC focuses on three important pillars:

  • Design for Collaborative Change (D4CC)
    Research within Design for Collaborative Change focuses on the role of design as an inquiry process to share knowledge, explore, learn and building consensus among several stakeholders. It incorporates practical design-related tools for achieving this.


  • Design for User Experience (D4UX)
    Research within Design for User Experience focuses on the quality of interaction. It fully encompasses all, tangible and intangible, aspects of future intelligent products as perceived by users.
  • Design for Changing Production (D4CP)
    Research within Design for Changing Production focuses on the challenges and opportunities to develop products for factories of the future. It emphasizes the materializing context of the design process (materials, processes, prototyping, connections) and the simultaneous development of the change processes to adapt production systems and scalability of production facilities.